This topic covers how to change an expired password.
Engrade Pro requires you to reset your password every 6 or 12 months for enhanced security. If you are a teacher or administrator, you will be prompted to reset your password every 6 months. If you are a student or parent, you will be prompted to reset your password every 12 months.
- After 6 or 12 months since your last password reset, you may attempt to log into your account and see a message that your password has expired.
- Enter your desired new password in the New Password and Confirm New Password fields, and click the green Update Password button to save your new password.
Engrade Pro does not allow repeat passwords to be used. The password you select cannot have been previously associated with your account. Passwords should also not exceed 24 alphanumeric characters in length.