Forgot Username

This topic covers how to recover a forgotten Engrade username.

Engrade usernames are unique identifiers for users. You will need your correct username in order to access your account. Your username will not be the email address connected to your Engrade Pro account, as Engrade usernames do not support special characters (e.g., "@", "-", ".", etc.). 

  1. Navigate to the Lost Password page.

  2. Enter the email address associated with your Engrade account.

  3. Click the green Submit button to generate and send an email containing your account username and a link reset your password to the email address on file for your Engrade Pro account(s).

If you do not have an email address attached to your account, you will need to contact another user at your school for assistance in obtaining your username. Students and parents should contact their teachers, teachers should contact school administrators, and school administrator should contact other school administrators or district administrators.



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